788wi Takes Your Privacy Seriously

1Who We Are

788wi is an online gaming and entertainment platform accessible at https://788wi.onl. We offer slot games, casino games, sports betting, and related services. When this policy refers to "788wi", "we", "us", or "our", it means the platform and its operating entity.

If you have any privacy-related questions or concerns, you can reach our support team through the contact details provided at the end of this page.

2What Information We Collect

We collect personal information in the following ways:

Information You Give Us Directly

• Registration details — your full name, date of birth, email address, and chosen username when you create an account.
• Identity verification documents — a copy of your CNIC, passport, or other government-issued ID when we need to verify your identity before processing withdrawals or large transactions.
• Payment information — your JazzCash number, Easypaisa wallet, Raast ID, bank account details, or mobile wallet details needed to process deposits and withdrawals in PKR. We do not store complete card numbers on our servers.
• Communications — any messages you send to our support team, including emails and live chat transcripts.

Information We Collect Automatically

• Device and browser data — your IP address, device type, operating system, browser version, and screen resolution.
• Usage data — pages you visit, games you play, bets you place, session durations, and click patterns on the platform.
• Cookies and tracking technologies — small files stored on your device that help us remember your preferences and improve your experience. See Section 8 for full cookie details.
• Location data — approximate location based on your IP address, used to comply with regional access rules and to tailor content.

3Why We Collect Your Information

We use the information we collect for the following purposes:

• To create and manage your 788wi account and keep it secure.
• To process deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfer, and other supported payment methods in PKR.
• To verify your identity and comply with applicable legal and regulatory requirements, including anti-money laundering checks.
• To provide customer support and respond to your queries or complaints.
• To personalise your gaming experience, including showing you relevant games, bonuses, and promotions based on your activity.
• To monitor for fraud, suspicious activity, or breaches of our Terms and Conditions.
• To improve our platform, fix bugs, and develop new features based on how players use the site.
• To send you transactional communications such as deposit confirmations, withdrawal updates, and important account notices.
• To send you optional marketing communications about new games, promotions, and special offers — only if you have opted in to receive them.
• To enforce our responsible gaming tools, such as deposit limits and self-exclusion requests.

4Legal Basis for Processing

We process your personal data on one or more of the following legal grounds:

• Contractual necessity — processing is required to fulfil our agreement with you, such as managing your account and processing payments.
• Legal obligation — we are required by law to collect and retain certain data, including for identity verification and anti-money laundering purposes.
• Legitimate interests — we process data to protect the security of our platform, prevent fraud, and improve our services, provided these interests do not override your rights.
• Consent — where we rely on your consent, such as for marketing communications, you can withdraw that consent at any time.

5Sharing Your Information

We do not sell or rent your personal information to any third party. We may share your data only in the following limited circumstances:

• Payment processors — your payment details are shared with our trusted payment partners (such as JazzCash, Easypaisa, and Raast) solely to process transactions. These partners have their own privacy policies and data security practices.
• Game providers — third-party game providers that supply slot games, live casino tables, and other games may receive limited technical data needed to deliver the game experience. They are not permitted to use this data for any other purpose.
• Identity verification services — when verifying your identity, we may share document information with a trusted KYC (Know Your Customer) provider.
• Legal and regulatory requirements — we may disclose your information if required to do so by law, court order, or regulatory authority.
• Business transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to the same privacy protections.

All third parties we work with are contractually required to handle your data securely and only for the specified purpose.

6Data Retention

We keep your personal information for as long as your account is active or as needed to provide you with our services. Specifically:

• Account data is retained for the lifetime of your account and for a reasonable period after account closure to allow for dispute resolution and legal compliance.
• Transaction records, including deposits and withdrawals in PKR, are retained for a minimum of five years in line with standard financial record-keeping requirements.
• Support communications are retained for up to two years after the last interaction.
• Marketing preference data is retained until you unsubscribe or request deletion.

When your data is no longer required, we securely delete or anonymise it.

7Your Rights

As a user of 788wi, you have the following rights regarding your personal data:

• Right to access — you can request a copy of the personal data we hold about you.
• Right to rectification — you can ask us to correct any inaccurate or incomplete information.
• Right to erasure — you can request that we delete your personal data, subject to legal retention obligations.
• Right to restriction — you can ask us to limit how we use your data in certain circumstances.
• Right to data portability — you can request that we provide your data in a structured, machine-readable format.
• Right to object — you can object to the processing of your data for marketing purposes at any time.
• Right to withdraw consent — where processing is based on your consent, you can withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact our support team. We will respond within a reasonable timeframe.

8Cookies and Tracking

788wi uses cookies and similar tracking technologies to improve your experience on the platform. Here is how we use them:

• Essential cookies — required for the platform to function correctly, including keeping you logged in and remembering your session preferences. These cannot be disabled.
• Performance cookies — help us understand how players use the platform, which pages are most visited, and where improvements can be made. Data collected is aggregated and anonymous.
• Functionality cookies — remember your preferences, such as language settings and display options, to provide a more personalised experience.
• Marketing cookies — used to show you relevant promotional content. You can opt out of marketing cookies at any time through your browser settings.

You can control cookies through your browser settings. However, disabling essential cookies may affect the functionality of the platform.

9Security Measures

We take the security of your personal data seriously and have implemented a range of technical and organisational measures to protect it, including:

• SSL/TLS encryption for all data transmitted between your device and our servers.
• Secure storage of sensitive information, including hashed and salted passwords.
• Access controls that limit who within our organisation can view your personal data.
• Regular security audits and vulnerability assessments of our systems.
• Two-factor authentication options for your account to add an extra layer of security.

While we take every reasonable precaution, no online system can guarantee complete security. We encourage you to use a strong, unique password for your 788wi account and to keep your login credentials confidential.

10Children's Privacy

788wi is strictly for adults aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that a minor has registered an account, we will close the account immediately and delete all associated data. If you believe a minor has created an account on our platform, please contact our support team right away.

11Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you via email or a prominent notice on the platform. The updated policy will always be available on this page with a revised "Last Updated" date.

We encourage you to review this policy periodically. Continued use of 788wi after changes have been posted means you accept the revised terms.

12Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the way we handle your personal data, please get in touch with our support team. We are available 24/7 and will do our best to address your concern promptly.